Shipping Policy

Shipping Policy

At Apnaguru.in, we understand the importance of timely access to learning materials. Our shipping policy is designed to ensure that all physical resources reach you promptly and in excellent condition. Below are the details of our shipping policy:

1. Shipping of Physical Materials

For courses that include physical materials such as textbooks, lab kits, or supplementary resources, we provide shipping services to ensure you receive everything you need for your learning journey.

2. Shipping Destinations

We ship to all major locations within India. For international shipping, please contact our support team to check availability and shipping charges.

3. Shipping Charges

  • Within India: We offer free shipping for all orders above INR 500. For orders below INR 500, a nominal shipping fee will be applied at checkout.
  • International Shipping: Shipping charges for international destinations will vary based on the destination country and the weight of the package. Detailed shipping charges will be provided at the time of order placement.

4. Delivery Time

  • Within India: Delivery typically takes 5-7 business days from the date of dispatch. For remote locations, delivery may take up to 10 business days.
  • International Shipping: Delivery times vary based on the destination country and customs processing times. Typically, international deliveries take 10-15 business days.

5. Order Tracking

Once your order is dispatched, you will receive an email with a tracking number and a link to track your shipment online.

6. Handling and Packaging

We take utmost care in packaging your materials to ensure they arrive in perfect condition. In case of any damage during transit, please contact our support team immediately for assistance.

7. Returns and Exchanges

If you receive a damaged or incorrect item, you may request a replacement or return within 7 days of delivery. Please contact our support team with your order details and the nature of the issue.

For any shipping-related queries, feel free to contact our support team at support@apnaguru.in.

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